Over the past few years, the UAE has taken the lead in rapidly digitising its real estate sector. However, persistent gaps remain with many leading developers still relying on manual processes to engage their customers. This approach can lead to a lack of transparency, operational inefficiencies, and missed opportunities in leveraging data and analytics to enhance user experiences.
Additionally, challenges have emerged even where developers and builders have embarked on in-house digitisation since technology typically isn’t their primary focus. But with consumers increasingly expecting comprehensive digital support, businesses can no longer afford to overlook their digital transformation.
ANACITY white label software offers a compelling solution to address these unique requirements and challenges. Designed for real estate companies, the app-based solution has been developed after extensive feedback from developers, facility managers, owner associations, residents, property owners, tenants, and residents.
What are ANACITY white label solutions?
A white label solution is developed by one company and sold under another’s branding. It enables businesses to expand their offerings without investing in developing new capabilities. This allows them to maintain focus on their core business while diversifying their portfolio.
ANACITY white label digitally transforms customer experience through an app-based platform under the client brand. The app is supported by award-winning Enterprise Resource Planning (ERP) software. It provides end-to-end digital assistance by consolidating different functionalities, from post-sales support to post-possession services.
Creating a holistic user experience
Powered by specially developed Customer Relationship Management and ERP integration, the white label solution offers a unified platform for the entire customer experience. It can be categorized into two segments: post-sales and post-possession.
Post-Sales
The buyers’ journey begins as soon as they book their property and are onboarded on the app. The post-sales features include:
Sales Referrals: A loyalty program incentivizes existing customers to add sales referrals. Users can track previous referrals, preview upcoming projects, and refer other buyers. As a customer referral program, it is more effective than other sales strategies.
Invoicing: As a platform open to integration, ANACITY is easily integrated with Mollak. Invoices can be raised directly through Mollak. Property buyers can track installments and get receipts with minimal manual intervention. They can set payment schedules, receive reminders for due dates via push notifications or emails, and make payments through the app, receiving receipts promptly.
Communication: In a digitally connected world, homebuyers expect timely investment updates. ANACITY white label solution shifts communication to the familiar digital medium — an app. Property buyers receive critical information, including monthly construction updates, directly on their phones. The app also serves as a digital repository for essential documents.
Post-Possession
The comprehensive post-possession support ensures continued engagement between property buyers and the developer or builder brand through the app. The post-possession solutions include:
- Access Control
- Complaint management
- Communication & engagement
- Facility booking & management
- Clubhouse management
- Asset management
- Accounting & billing
- Smart visitor management
If you want to know more about ANACITY white labels, get in touch with us at sales@anacity.com or visit www.anacity.com.