Effective community management is the backbone of a well-functioning residential or commercial space. It ensures smooth operations, fosters engagement, and enhances the overall living or working experience for residents and tenants.
As a SaaS-based community management platform, ANACITY simplifies the complexities of managing a community with an award-winning Enterprise Resource Planning Software. Here is a list of essential Dos and Don’ts to help streamline operations.
Dos: Best practices in community management
Prioritize clear communication: Keep residents and homeowners in the loop with ANACITY’s Community Corner. Digital notices minimize any chances of miscommunication. They are also less likely to be missed when compared to paper communication. Find out Why Communication is Important for a Community.
Smart visitor management: Enhance security with real-time notices for guest entries with ANACITY. Residents can also pre-approve expected visitors. Community managers can maintain real-time logs of all visitors, vehicles, and staff through an integrated platform. Read ANACITY’S Visitor Management Software – a game-changer.
Foster community engagement: Organize events, encourage feedback through surveys and suggestion portals.
Automate amenity booking: Streamline amenity bookings through ANACITY’s app-based facility reservation to prevent overbooking and conflicts. Find out How Digitalisation Improves Access and Efficiency.
Ensure quick complaint management: Resident complaints or suggestions should be addressed immediately to avoid dissatisfaction and conflict. ANACITY’s service request management system includes an escalation matrix to ensure timely resolution. Read ANACITY Help Desk: Centralise Complaint Management for Improved Efficiency.
Ensure financial transparency: With ANACITY, managers can automate billing and payment collections. They can maintain digital records for all transactions for easy auditing and reporting.
Don’ts: What to avoid
- Information overload with generic notifications.
- Ignore resident concerns or delay complaint resolutions.
- Ignore security protocols – both digital and physical.
- Not tracking any visitor data – who’s visiting or vehicles entering the community.
- Ignoring regular asset maintenance, leading to frequent equipment breakdown.
- Relying on manual systems for recordkeeping.
- Not investing in data analytics.
- Failure to safeguard user data
Also read How Technology is Driving Change in Community Management, Why You Need SaaS-Based Community Management Solution and Community Management System & ANACITY – Why do we Need it More than Ever?
If you want to know more about asset management with ANACITY or to schedule a free demo, get in touch with us at sales@anacity.com or visit www.anacity.com.